Keep It Real

Plain English

§ Return Policy

Honest returns,
no runaround.

  • 30-Day Returns

    Unworn, unwashed items with original tags can be returned within 30 days of delivery for a full refund to the original payment method.

  • How to Start a Return

    Email returns@keepitreal.shop with your order number and reason. We'll send a prepaid return label within one business day.

  • Exchanges

    Size or color exchanges are free within 30 days while stock lasts. Place a new order and we'll refund the original once the return is received.

  • Damaged or Wrong Item

    If your order arrives damaged or incorrect, contact us within 7 days and we'll replace it at no cost no return needed.

  • Custom & School Orders

    Custom apparel, school collections, Greek chapter orders, and any printed-on-demand item is final sale unless defective.

  • Refund Timing

    Refunds post to your original payment method within 5–7 business days after we receive the return.

Questions on an order?

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